Shipping & Delivery

• Free shipping on all Home Accessories’ orders equal to PKR 5000 or above. Orders below this amount will be subjected to delivery charges as specified below.
• Standard delivery charges of Rs 300/- will be applicable on orders up to Rs 5000/- within Karachi.
• Delivery charges for shipments outside Karachi will be standard courier company charges.
• Our standard delivery time is within 3 to 7 business days within Karachi and 10 to 12 business days for outside Karachi.
• Track your orders by entering your order number & registered an email address on ‘Track Order’ on our website www.dehogar.pk.
• In case of complaints or any issues regarding orders, you can write to us at info@dehogar.pk
• We DO NOT have any refund or exchange policy.
• We, at De Hogar, work to ensure that you get what you see on our website. We do not offer exchanges. (unless the product was damaged on arrival and we are unable to replace the item) and refunds for order cancellations.
• Ensure to view your product prior to handing the cash amount to the delivery person. Once a product has been delivered and payment has been received no claim will be entertained.
• For payments that were made online prior to product delivery, DO NOT accept any damaged product. Kindly contact us within 24 hours for any concerns at 0304 – 0271589 or drop an email atinfo@dehogar.pk
• Offer on the website may vary from offline discounts.
• We request the customer to personally be present during delivery to ensure that they check the furniture or product at the time of delivery.

•For any queries, please feel free to contact us on our e email address or call us on our given number